SMS Privacy Policy
Kazmarek Technology Solutions, Inc.
Last updated: August 14, 2026
Table of Contents
- Summary of Key Points
- 1. Scope of This Privacy Policy
- 2. Information We Collect
- 3. Text Messaging and Service Ticket Communications
- 4. How We Use Personal Information
- 5. When and With Whom We Share Personal Information
- 6. How Long We Keep Personal Information
- 7. How We Protect Personal Information
- 8. Do We Collect Information From Minors?
- 9. Your Privacy Rights
- 10. United States State Privacy Disclosures
- 11. Do-Not-Track Features
- 12. Updates to This Privacy Policy
- 13. Contact Us
Summary of Key Points
This Privacy Policy explains how Kazmarek Technology Solutions, Inc. collects, uses, stores, and shares personal information when you visit our website, request support, communicate with us, or use our managed IT services.
We collect only the information needed to provide and administer our services, communicate with existing clients, support service tickets, maintain security, and comply with applicable legal obligations.
Text messaging is used only for service-related communications with existing clients, including updates and coordination related to active or existing service tickets. We do not use text messaging for outbound marketing.
We do not sell personal information. We do not share SMS consent or text messaging opt-in information with third parties or affiliates for marketing purposes.
If you have questions about this Privacy Policy or want to exercise a privacy right, contact us at info@kazmarek.com.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information we process when you:
- Visit our website at Kazmarek.com or another website operated by Kazmarek Technology Solutions that links to this Privacy Policy;
- Contact us for support, service ticket assistance, account administration, or general inquiries;
- Receive service-related communications from us, including email, phone, or text message communications related to service tickets; or
- Engage with us as a current or prospective client, vendor, or business contact.
If you do not agree with this Privacy Policy, please do not use the website or services covered by this Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us or that is reasonably necessary to provide our services. Depending on your interaction with us, this may include:
- Name;
- Business contact information, including email address, phone number, and mailing address;
- Company name and role or job title;
- Information included in service requests, support tickets, or related communications;
- Communication preferences, including whether you have opted in to receive text messages; and
- Website or technical information, such as IP address, browser type, device information, and basic usage information, if collected through our website or related systems.
We do not intentionally collect sensitive personal information unless it is necessary for a specific service request or legally required. Please do not submit sensitive personal information through text message or general website forms unless we specifically request it for a legitimate support or compliance purpose.
All personal information you provide should be accurate and complete. Please notify us if your contact information changes.
3. Text Messaging and Service Ticket Communications
Kazmarek Technology Solutions may use text messaging to communicate with existing clients about service tickets and related support matters. Text messages may include ticket status updates, scheduling coordination, service follow-up, or requests for information needed to resolve a support issue.
No outbound marketing by text message: We do not use text messaging for outbound marketing, promotional campaigns, lead generation, or sales advertising.
SMS consent and opt-in information: If you provide a mobile number and consent to receive text messages from us, we will use that consent only for service-related communications. SMS consent is not shared with third parties or affiliates for marketing purposes.
Message frequency: Message frequency may vary based on the number and status of service tickets associated with your organization.
Message and data rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt out: You may opt out of text messages at any time by replying STOP to a text message from us. After you opt out, we may send a confirmation message and will stop sending text messages to that number unless you opt in again.
Help: You may reply HELP for assistance or contact us at info@kazmarek.com.
Text messaging is not intended for emergencies or urgent security incidents. For urgent support needs, use the support channels provided by Kazmarek Technology Solutions.
4. How We Use Personal Information
We process personal information for the following business purposes:
- To provide, administer, and support managed IT services;
- To create, update, and resolve service tickets;
- To communicate with existing clients about support requests, ticket status, scheduling, account administration, and service-related matters;
- To maintain the security, availability, and integrity of our systems and services;
- To respond to inquiries and provide client support;
- To comply with applicable legal, regulatory, accounting, or contractual obligations; and
- To enforce our agreements and protect our rights, property, users, clients, and services.
We process personal information only when we have a legitimate business purpose, contractual need, consent where required, or another lawful basis to do so.
5. When and With Whom We Share Personal Information
We may share personal information only as needed for legitimate business, operational, legal, or security purposes, including:
- Service providers that help us operate our business, website, communication systems, ticketing systems, hosting, security, or other business functions;
- Professional advisers, such as legal, accounting, insurance, or compliance advisers;
- Authorities, regulators, or other parties when required by law or to protect rights, safety, or security; and
- A successor organization in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.
We require service providers to protect personal information and use it only for the services they provide to us.
We do not sell personal information. We do not share SMS consent or text messaging opt-in information with third parties or affiliates for marketing purposes.
6. How Long We Keep Personal Information
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, contract, accounting rules, security requirements, or legitimate business needs.
When personal information is no longer needed, we will delete it, anonymize it, or securely store it until deletion is possible.
7. How We Protect Personal Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These safeguards may include access controls, security monitoring, secure storage, and internal procedures appropriate to the nature of the information and services involved.
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect personal information using reasonable safeguards and expect clients and users to communicate with us through appropriate secure channels.
8. Do We Collect Information From Minors?
Our services are intended for business users and are not directed to children. We do not knowingly collect, solicit, or market to children under 18 years of age. If you believe a child has provided personal information to us, please contact us at info@kazmarek.com so we can take appropriate action.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information. These rights may include the right to request access to personal information, correction of inaccurate information, deletion of personal information, a copy of personal information, or withdrawal of consent where applicable.
To exercise a privacy right, contact us at info@kazmarek.com. We may need to verify your identity before processing your request. Some rights may be limited by applicable law, contractual obligations, security requirements, or the nature of our services.
We will not discriminate against you for exercising privacy rights available under applicable law.
10. United States State Privacy Disclosures
Certain United States residents may have additional privacy rights under applicable state privacy laws. The categories below summarize the personal information we may collect in the ordinary course of providing our services.
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, business contact details, telephone number, email address, mailing address, online identifiers, IP address | Yes |
| Customer records information | Name, contact information, account or service-related information | Yes |
| Protected classification characteristics | Age, race, national origin, marital status, and similar information | No |
| Commercial information | Transaction information, purchase history, payment information | Limited, if applicable |
| Internet or network activity | Website usage, browser, device, and interaction information | Limited, if applicable |
| Geolocation data | Device location | No |
| Audio, electronic, visual, or similar information | Call recordings or support-related recordings, if used | Limited, if applicable |
| Professional or employment-related information | Business role, job title, company affiliation | Limited, if applicable |
| Sensitive personal information | Sensitive information as defined by applicable law | No, unless specifically required |
We use and retain collected personal information as needed to provide our services, communicate with clients, maintain security, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.
We have not sold personal information. We do not sell personal information. We do not share SMS consent or text messaging opt-in information with third parties or affiliates for marketing purposes.
11. Do-Not-Track Features
Some browsers and mobile operating systems include Do-Not-Track signals. Because there is not a uniform industry or legal standard for recognizing or responding to these signals, we do not currently respond to Do-Not-Track browser signals. If a standard is adopted that requires a different approach, we will update this Privacy Policy as appropriate.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions or comments about this Privacy Policy, contact us at:
Kazmarek Technology Solutions, Inc.
5465 Morehouse Drive, Suite 150
San Diego, CA 92121
United States
Email: info@kazmarek.com