KTS E-Award Winners!
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September 2019Congratulations to Shayne (SR. Solutions Design Engineer) for winning our September 2019 KTS E-Award! With the most recent SonicWALL Firmware updates, we have had to schedule multiple updates within a few short months for most of our clients. Shayne simplified the scheduling process by creating an email used by him and other engineers to reach out to multiple clients at once. Following Shayne’s approach, our team was able to schedule the SonicWALL Firmware updates with our clients and get their systems up to date in a timely matter. Thank you Shayne for saving the KTS Team communication time! |
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August 2019Congratulations to Bryan (Support Desk Specialist) for winning our August 2019 KTS E-Award! Bryan won the KTS E-Award for simplifying our software MDT. MDT is used to capture “Images” (Software and standard builds) of our clients machines, so when they add a new machine or rebuild a machine in use, all the software needed is directly put on the new builds. This saves our team time and ensures our clients that their new and/or hardware replacement setups have all the software needed when deployed! |
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July 2019Congratulations to Jarrett Higgins (Security and Systems Engineer) for winning our very 1st KTS E-Award! Jarrett won the July 2019 KTS E-Award for creating “Widgets” within our Professional services automation software (Autotask). The new Widgets help quickly find client information without having to go into multiple places and screens. They have been used across all departments of our company with great results!
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