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KTS E-Award Winners!

Tayla Dodson
(Accounting Manager)
 
January 2023

Congratulations to Tayla (Accounting Manager) for winning our January 2023 KTS E-Award!

Tayla implemented changes to our CRM/Ticketing System that re-organized data field appearance. In short, this made it so that the most important and pertinent information about our clients was readily available to our engineering staff. These additions have already proved to be useful in saving time for our entire team when trying to provide service to our clients! Nice work, Tayla!

 
Anthony Yengo
(Support Desk Specialist)
 
November 2022

Congratulations to Anthony (Support Desk Specialist) for winning our November 2022 KTS E-Award!

Anthony helped develop automation scripting we can leverage for our remote connection tool to streamline our service delivery and improve client experience! Thank you, Anthony, for time-saving efforts!

Josh Field
(Support Desk Specialist)
 
October 2021

Congratulations to Josh (Support Desk Specialist) for winning our October 2021 KTS E-Award!

Josh helped identify software installations that could be scripted for one of our clients and has helped keep those up to date when new things are updated for the software. This has helped automate the process of installing software for this client, increasing the speed we are able to roll out their workstations. Great work, Josh!

 

Tayla Dodson
(Accounting Manager)
 
December 2020

Congratulations to Tayla (Accounting Manager) for winning our December 2020 KTS E-Award!

As technology grows, KTS is always thinking of ways to utilize our technical resources, cut down on waste and streamline our systems for time efficiency. Tayla has worked hard to create and implement a Paperless PO Process for our team that we transitioned to this month!  The new Paperless PO Process has taken KTS from printing all PO’s to a seamless system that emails KTS internal PO’s directly to accounting for fast and efficient product processing and billing. This is not only saving engineering time, but also saving time for the admin and accounting team. KTS and our team members are committed to evolving our processes and procedures to keep us moving forward and help us better serve our clients.  Thank you, and great job Tayla!

 
Eric Rising
(Support Desk Supervisor)
 
March 2020

Congratulations to Eric (Support Desk Supervisor) for winning our March 2020 KTS E-Award!

This month Eric introduced our team to the “Global Note Search” feature in our CRM (Autotask).  This feature saves a tremendous amount of time for our whole team when looking for specifics within our CRM.  It not only saves the headache of tirelessly searching through our CRM, but also allows us to serve our clients more efficiently.  Thank you, Eric!

Chris Sanchez
(Sr. Solutions Design Engineer)
 
November 2019

Congratulations to Chris (Sr. Solutions Design Engineer) for winning our November 2019 KTS E-Award!

Over the past year Kazmarek has implemented a new CRM and Password Database to keep our client information safe from outside users. Chris created a custom link between our two systems for our team to work faster and more efficiently while working on client(s) systems, all while keeping the encrypted information safe. This system has been used by our engineering team and our support desk team to seamlessly get the information needed in a timely matter while working on tickets. Thank you Chris!

 
Cynthia Metoyer
(Office Assistant)
 
October 2019

Congratulations to Cynthia (Office Assistant) for winning our October 2019 KTS E-Award!

In late 2017 KTS updated it’s CRM software to Autotask PSA. Since Autotask has been in place, Cynthia has taken it upon herself to champion the reports center within the program to assist with modifying and created reports needed across the company. She has successfully created multiple reports used by the KTS Management Team, and most recently created a custom report for the CEO (Danny Kazmarek) that saves him an abundance of time while reviewing clients files/work load. Thank you Cynthia for all that you do for our team!

Shayne Comey and Virginia Comey
(SR. Solutions Design Engineer and Adorable Daughter)
 
September 2019

Congratulations to Shayne (SR. Solutions Design Engineer) for winning our September 2019 KTS E-Award!

With the most recent SonicWALL Firmware updates, we have had to schedule multiple updates within a few short months for most of our clients. Shayne simplified the scheduling process by creating an email used by him and other engineers to reach out to multiple clients at once. Following Shayne’s approach, our team was able to schedule the SonicWALL Firmware updates with our clients and get their systems up to date in a timely matter. Thank you Shayne for saving the KTS Team communication time!

Bryan Vlastelica
(Support Desk Specialist)
 
August 2019

Congratulations to Bryan (Support Desk Specialist) for winning our August 2019 KTS E-Award!

Bryan won the KTS E-Award for simplifying our software MDT. MDT is used to capture “Images” (Software and standard builds) of our clients machines, so when they add a new machine or rebuild a machine in use, all the software needed is directly put on the new builds. This saves our team time and ensures our clients that their new and/or hardware replacement setups have all the software needed when deployed!

 

Jarrett Higgins
(Security and Systems Engineer)
 
July 2019

Congratulations to Jarrett Higgins (Security and Systems Engineer) for winning our very 1st KTS E-Award!

Jarrett won the July 2019 KTS E-Award for creating “Widgets” within our Professional services automation software (Autotask). The new Widgets help quickly find client information without having to go into multiple places and screens. They have been used across all departments of our company with great results!

 

Testimonials

Testimonials

“We’re building a solid IT foundation to be able to go where we need to be for growth and success. I couldn’t be more pleased with KTS’s performance and progress on our IT Projects.”

Shawn Ellis, CFO Custom Logos

Testimonials

“Both company email migrations have were completed without a problem. Thanks to your team both transitions went smooth.Everyone with your group are both knowledgeable and professional, and you should be proud of the organization you are building.”

John Sonnen, IT & Security Director Child Safety Network

Testimonials

“We have been using KTS for our IT support for about a year now, and we are very pleased with the service we have received. Chris has been our first line person, and has been able to resolve issues quickly, and often remotely, which helps reduce costs. Our staff has really appreciated his fast response and resolution to the issues that have come up. We have also appreciated that there are other folks at KTS who can fill in if Chris is out. Thanks to all!”

Suzy Halleland, Executive Administrator Village Church

Testimonials

“I think you know we have been very happy with your service and are very grateful to have been referred to you guys. But on a more personal note, I want you to know that Kevin in your office has provided a service for us that is way over the top.”

Jeff Golumbuk, CEO Custom Logos

Testimonials

“I just wanted to thank you and your staff for the excellent service and work provided by KTS.  It has been night and day compared to our old third party IT consultant.”
Nick Walters, VP Project Management West Coast General Corp.

Testimonials

“I wanted to let you know that I am absolutely delighted with the service we have received from you and your team so far. I know we put you in a tough position with such short notice of having to jump in and take over, and we really appreciated that. But there are many other reasons as well. First, I’m so glad they discovered the hard drive problem right away, as that could have caused us a huge issue as you well know. Second, everyone that I’ve had the pleasure to work wi… Read more
Jo Barsa, CPA Barsa & Company

Testimonials

“Kazmarek is fantastic!  I’ve used every size of IT company over the past 20 years and Kazmarek is by far superior to all I’ve used.  We are extremely happy with their service and expertise.  One of the things I like most about them is that they have engineers available to respond to our prioritized needs but they also wanted to give us the best customer service possible so they went above and beyond and put in place an escalation plan so that if I feel the response time i… Read more
Marisa Janine-Page, Partner Caldarelli Hejmanowski Page & Leer LLP

Testimonials

“I have thoroughly enjoyed working with the Kazmarek team through the years! They are responsive and have a great team to work with, whether it’s day-to-day IT needs or special projects. ”
KC Martin, HR Director Full Swing Golf

Testimonials

“As a local San Diego business, we were looking to partner with another local business after our IT needs just weren’t being met with a nationwide provider. We could not be happier with our decision since KTS has been very swift, attentive, and collaborative with our IT needs over the past three years. Their engineers, support desk, and managers are patient and able to effectively communicate issues and solutions to a layperson which speaks volumes about their hiring and customer… Read more
Carrie Lamb, Project Manager Chuao Chocolatier

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