• Skip to main content
  • Skip to footer

Kazmarek

  • Our Services
    • IT Services
    • Helpdesk Computer and Server Support
    • Microsoft 365/Teams/SharePoint
    • Cybersecurity
    • Cloud Solutions
    • IT Strategy and Leadership (vCIO)
    • Network Infrastructure
    • Additional Services
  • Our Expertise
    • Biotech IT Services
    • Legal IT Services
    • Manufacturing IT Services
    • IT Support for Professional Services
  • Case Studies
    • Biotech Firm Case Study
    • Professional Services Firms 
    • Manufacturing
    • Property Management and Construction
  • About Us
    • Meet Our Team
    • Newsletters
    • KTS Values
    • KTS E-Award Winners
    • Careers
    • Contact Us
  • For Clients
    • Client Portal
    • Microsoft Login
    • Microsoft Training
    • Support

Get Started Remote Assistance

Biotech Firm Case Study

See how we implemented comprehensive IT solutions to improve
efficiency and reduce costs

The Situation

San Diego-based Life Sciences start-up in search of an IT infrastructure partner

In 2022, a Life Sciences start-up approached Kazmarek Technology Solutions after being referred by an existing Life Sciences client. Our preliminary discussions uncovered the need for a flexible partner to assist with security initiatives and take over all IT roles.

KTS was able to quickly step into the CIO role, implementing various technologies to improve their security posture and streamline efficiencies.

Our Process

1

Assessment of needs and current infrastructure

As a start-up, they needed an entire suite of security protocol. We implemented single sign-on, multi-factor authentication, password management, next-generation anti-virus, security awareness training, and more to ensure their data was secure and their staff was properly trained.

2

Scaling to support a growing business

The client quickly scaled from 30 to over 100 employees. To support this, we set up their network infrastructure, from switches and access points to enterprise-class firewalls. We also managed the installation of cabling, audio-visual, access control, and security camera vendors.

3

Ongoing management, updates, and support

As the client continues to grow, their needs have expanded. The project morphed into from SharePoint configuration to local consolidated file sharing with cloud integration. We have helped implement AWS Cloud servers and S3 storage to accommodate high-intensity data crunching.

The Results

Effective and hassle-free IT solutions monitored by the KTS team 

By selecting a trusted partner, our client was able to expand its IT infrastructure in lockstep with the growth of their business. They consider us a trusted partner and feel reassured knowing that we will be there each step of the way to make IT happen, so they can stay focused on what matters most - their business.

What Our Customers Are Saying

“We’ve been using Kazmarek for at least 15 years and have always been extremely satisfied with the service we receive. We use them for IT purchases, installations, migrations, upgrades, and service desk. Their team is always responsive and technically capable. We couldn’t be happier and have never had a reason to look elsewhere.”

Erik

Owner, Electrical Supply

“After being disappointed by the support we received from a national provider we were looking for a local San Diego IT provider to partner with. We could not be happier with our decision to engage KTS. They are swift, attentive, and collaborative with our IT needs. Their engineers, support desk, and managers are patient and able to effectively communicate issues and solutions to a layperson which speaks volumes about their hiring and customer service-minded culture.”

Carrie

Project Manager, Manufacturing

“I have thoroughly enjoyed working with the Kazmarek team through the years! They are responsive and have a great team to work with, whether it’s day-to-day IT needs or special
projects.”

KC

HR Director, Sports Virtualization Hardware

“Kazmarek is fantastic! I’ve used every size IT company over the past 20 years, and Kazmarek is superior to all of them. We are extremely happy with their service and expertise. One of the things I like most about is that they not only have engineers available to respond to our prioritized needs, but they also have a management escalation plan in place if we feel that responses are too slow. They listen to our needs, are responsive, solution-minded, and speak in a layman’s terms. “

Marisa

Partner, Law Firm

“Both the technicians and all of the support staff at KTS are always friendly, always professional, and always get the job done. We are a small business but are treated with the same excellent service and attention I would expect for a larger account. Earlier this year, they helped us through a website migration and another tricky technical update. The whole team made sure communication was clear and went out of their way to research potential problem points.”

Kim M

Executive Assistant, PR and Marking

“We have been working with Danny and his team at KTS for more than 10 years. They are very responsive and have made us a better organization. Along the way, we successfully migrated our infrastructure to the cloud. They are a class organization and have always taken care of our people and technology.”

John

President, Lease Accounting Services

“We’re building a solid IT foundation to be able to go where we need to be for growth and success. I couldn’t be more pleased with KTS’s performance and progress on our IT Projects. ”

Shawn

CFO, Branding Company

Find the Right Solution for
Your Business

Our experienced team can assess your infrastructure needs and offer effective
solutions for improving your IT management.

Contact Us

View Additional Case Studies

These aren't one-size-fits-all services.
See how we've helped companies across all industries.

Professional Services Firms 

Legal Case Study Constituting a law firm out of whole cloth doesn’t have to be difficult, when you have a trusted IT provider you can call on The...

View Case Study

Manufacturing

Manufacturing As critical infrastructure ages, organizations arrive at a big decision point – do we maintain our on-premises presence, or transition to something cloud-hosted? The Situation Beginning in...

View Case Study

Construction and Property Management 

Property Management Case Study An existing Time and Materials Client is ready to take their IT Support services to the next level, with full proactive engagement. The Situation...

View Case Study
AWS
Cisco
Microsoft
Dell
Apple
Sonicwall
HP
Sentinel One
Datto
VM Ware
Kazmarek: Site Footer Logo
Contact Us

[email protected]
(858) 952-5400

5465 Morehouse Drive Suite 150
San Diego, CA 92121

dashicons-facebook dashicons-linkedin

Privacy Policy | Web Accessibility | Site Map

This site is protected by reCAPTCHA and the Google
Privacy Policy and Terms of Service apply

Our Services
Managed IT Services
Helpdesk IT Support
Microsoft 365 / Teams / SharePoint
Cybersecurity Services
Cloud Solutions
IT Strategy and Leadership (vCIO)
Network Infrastructure
Additional IT Services