Biotech Firm Case Study

“We’ve been using Kazmarek for at least 15 years and have always been extremely satisfied with the service we receive. We use them for IT purchases, installations, migrations, upgrades, and service desk. Their team is always responsive and technically capable. We couldn’t be happier and have never had a reason to look elsewhere.”

“After being disappointed by the support we received from a national provider we were looking for a local San Diego IT provider to partner with. We could not be happier with our decision to engage KTS. They are swift, attentive, and collaborative with our IT needs. Their engineers, support desk, and managers are patient and able to effectively communicate issues and solutions to a layperson which speaks volumes about their hiring and customer service-minded culture.”

“I have thoroughly enjoyed working with the Kazmarek team through the years! They are responsive and have a great team to work with, whether it’s day-to-day IT needs or special
projects.”

“Kazmarek is fantastic! I’ve used every size IT company over the past 20 years, and Kazmarek is superior to all of them. We are extremely happy with their service and expertise. One of the things I like most about is that they not only have engineers available to respond to our prioritized needs, but they also have a management escalation plan in place if we feel that responses are too slow. They listen to our needs, are responsive, solution-minded, and speak in a layman’s terms. “

“Both the technicians and all of the support staff at KTS are always friendly, always professional, and always get the job done. We are a small business but are treated with the same excellent service and attention I would expect for a larger account. Earlier this year, they helped us through a website migration and another tricky technical update. The whole team made sure communication was clear and went out of their way to research potential problem points.”

“We have been working with Danny and his team at KTS for more than 10 years. They are very responsive and have made us a better organization. Along the way, we successfully migrated our infrastructure to the cloud. They are a class organization and have always taken care of our people and technology.”

“We’re building a solid IT foundation to be able to go where we need to be for growth and success. I couldn’t be more pleased with KTS’s performance and progress on our IT Projects. ”