Kazmarek

Free Site Analysis 1-858-952-5400
REMOTE ASSISTANCE
  • Home
  • OnGoing Management
  • IT Services
    • Email and Exchange
    • Cloud Solutions
    • Virtualization
    • Mobility
    • Backup & Disaster Recovery
    • Server Installation/Migration
    • VoIP
    • Network & System Administration
    • Additional Solutions
  • Why Kazmarek
    • Case Studies
    • Testimonials
    • KTS Values
  • For Clients
    • O365 Log In
    • Client Portal
    • KTS Documents
    • SonicWALL VPN Client
  • News
    • Newsletters
  • Who We Are
    • Company
    • Team
    • KTS E-Award Winners
    • KTS Values
    • Charities We Support
  • Contact Us
    • Contact Us
    • Careers

Success Story of Our Proactive Server Support (PSS) Monitoring

September 8, 2009 by Danny Kazmarek

Imagine it’s a quiet Saturday afternoon in the office. No week-day interruptions. You think to yourself, “This is going to be a very productive day.” Suddenly, you’re disconnected from the server, the Internet, the whole network!server overheat cartoon

You call your IT person on his cell phone.  Minutes into the call, your IT person asks you to hold as he has another call coming in. You wait patiently on hold for a minute and he clicks back over.  He informs you that the call was from Kazmarek Technology Solutions. They had received alerts that your network was down. And better yet, they will have an engineer right over to address the situation.

This true story happened a few weeks ago. The problem turned out to be a burnt out 24-port switch. We replaced the switch with a loaner switch from KTS and our client was back in business within 30 minutes.

KTS was able to respond quickly because the client subscribed to our Proactive Server Support, a proactive and preventative service we offer to keep your servers and networking equipment running optimally, as well as react quickly to issues with our 24/7 monitoring. 

Contact KTS today for more information on how you can keep your servers running smoothly with our Proactive Server Support.

See the rest of our latest newsletter here.


Don’t let this happen to your servers! 

 

 

 

 

 

Categories

  • Active Directory
  • Backup Exec (All Versions)
  • Blackberry / Blackberry Enterprise Server
  • Citrix
  • Cool Tech Stuff
  • CRM
  • Dell
  • Exchange 2007
  • Exchange 2010
  • Exchange 2013
  • Exchange Hosted
  • Exchange Server
  • Group Policy
  • IIS
  • Kaseya
  • kazmarek
  • MacOS
  • Microsoft
  • Networking
  • Office
  • Office 365
  • Office Communications Server
  • OfficeScan
  • Outlook
  • Printing
  • SBS 2003
  • SBS 2008
  • SBS 2011
  • Server 2003
  • Sharepoint
  • Spyware
  • SQL
  • Symantec
  • Terminal Server
  • Thawte
  • Trend Micro
  • Uncategorized
  • Virtual Server
  • Websense
  • Windows 7
  • Windows Mobile
  • Windows Server 2008
  • Windows Server 2012
  • Windows Vista
  • Windows XP Pro/Home
Copyrights: © 2021 Kazmarek. All rights reserved.

Designed by TinyFrog & N Halie Designs