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Office Manager

Job purpose

The purpose of the Office Manager is to oversee and manage the internal accounting, office supplies, and schedules of the engineering staff in a fast paced business. Providing great customer service to our growing business and understanding our culture is very important. Paying attention to detail, having follow through on tasks, and able to multitask are all required in order to succeed. The Office Manager reports directly to the CEO.

Duties and responsibilities

Company Accounting (Quickbooks)

  • Manage the accounts receivable and payablesOffice Mgr
  • Create and deliver deposits on a weekly basis to Chase Bank (Sorrento Mesa Location)
  • Monthly accounting closeout – set and review budgets
  • Ensure company books are up to date and correct
  • Manage Vendor accounts and contacts
  • Manage Employee Expenses and Reimbursements
  • Prepare and pay company taxes: Sales and use, business tax, property tax, etc.
  • Work closely with company’s accountant for previous year’s Federal and State tax preparation and payment
  • Manage company’s record keeping; general book keeping

Payroll (Paychex)

  • Manage and submit payroll when due
  • Manage commissions and payouts
  • Manage Employees’ Paid Time Off

Human Resources

  • Assist CEO with hiring and terminations
  • Keep Employee Records up to date and compliant
  • Manage company benefits (Medical, Dental, Simple IRA, and LTD)

Client Invoicing

  • Review and approve Engineer’s time sheets
  • Invoice Time and Material clients on a weekly basis
  • Invoice Products on a weekly basis
  • Invoice Agreements and Projects as needed
  • Manage Autopay clients and pre-paid accounts

Customer Service/New Client Setup

  • Answer phones, create tickets, communication with clients
  • Ensuring that Admin side of new client setup is complete: Signed Agreements, Setup in Company System, etc.

Supporting, coordinating, and assisting Engineer Team

  • Manage Schedules, Weekend/ After-hours support schedules, and Update calendars
  • Providing engineers with assistance to scheduling, client communication, ticket updates, etc.
  • Update tickets with details, status updates, and schedules as needed. Provide detail for others looking into ticket to know what each ticket is regarding.

Misc. Job Duties

  • Keep office supplies stocked, ensure the team has what they need to succeed
  • Manage client key checkout
  • Manage company’s referral program and payout
  • Manage delinquent client accounts
  • Manage and lead company’s weekly meetings
  • Manage company’s monthly newsletter
  • Arrange company gatherings/Holiday Party
  • Schedule, create and send y
  • early holiday cards
  • Assist with website updates

Qualifications

  • High school diploma, with AA degree strongly preferred, or equivalent combination of education and work experience.
  • Proficient in Quickbooks 2014 and up: A/R, A/P, Invoicing, Budgets, Custom Reports, General Journals, item setup, software integration, etc.
  • Experience in IT services industry preferred; small/midsize company experience preferred.
  • Experience in Microsoft Office 2013 and up: Strong computer skills Required; Type above 50 wpm
  • Proficiency in use of databases, particularly in data entry, data extraction, report creation and customization.
  • Great Customer Service Skills, Customer Service experience Required
  • Three or more years’ experience in Office Management Required
  • Payroll experience required; Paychex experience a plus
  • Fast learner of new computer software: connectwise, quotewerks, and sharepoint are key software used by KTS

Working conditions

Office

  • Most responsibilities and tasks are expected to be performed within the KTS Office. Working from a location other than the KTS Office or a Client is permitted on occasion.

Travel

  • Work may require travel to clients at different locations other than the KTS Office on a rare basis, but mostly within San Diego County.
  • Work may require business meetings at different locations other than the KTS Office.

Hours: Business Hours 7:30am – 4:30pm

  • Work could vary from 40 – 45 hours per week and may require hours outside the normal scheduled hours

 

To Apply for the Office Manager Position please email your resume to [email protected]

Testimonials

Testimonials

“We’re building a solid IT foundation to be able to go where we need to be for growth and success. I couldn’t be more pleased with KTS’s performance and progress on our IT Projects.”

Shawn Ellis, CFO Custom Logos

Testimonials

“Both company email migrations have were completed without a problem. Thanks to your team both transitions went smooth.Everyone with your group are both knowledgeable and professional, and you should be proud of the organization you are building.”

John Sonnen, IT & Security Director Child Safety Network

Testimonials

“We have been using KTS for our IT support for about a year now, and we are very pleased with the service we have received. Chris has been our first line person, and has been able to resolve issues quickly, and often remotely, which helps reduce costs. Our staff has really appreciated his fast response and resolution to the issues that have come up. We have also appreciated that there are other folks at KTS who can fill in if Chris is out. Thanks to all!”

Suzy Halleland, Executive Administrator Village Church

Testimonials

“I think you know we have been very happy with your service and are very grateful to have been referred to you guys. But on a more personal note, I want you to know that Kevin in your office has provided a service for us that is way over the top.”

Jeff Golumbuk, CEO Custom Logos

Testimonials

“I just wanted to thank you and your staff for the excellent service and work provided by KTS.  It has been night and day compared to our old third party IT consultant.”
Nick Walters, VP Project Management West Coast General Corp.

Testimonials

“I wanted to let you know that I am absolutely delighted with the service we have received from you and your team so far. I know we put you in a tough position with such short notice of having to jump in and take over, and we really appreciated that. But there are many other reasons as well. First, I’m so glad they discovered the hard drive problem right away, as that could have caused us a huge issue as you well know. Second, everyone that I’ve had the pleasure to work wi… Read more
Jo Barsa, CPA Barsa & Company

Testimonials

“Kazmarek is fantastic!  I’ve used every size of IT company over the past 20 years and Kazmarek is by far superior to all I’ve used.  We are extremely happy with their service and expertise.  One of the things I like most about them is that they have engineers available to respond to our prioritized needs but they also wanted to give us the best customer service possible so they went above and beyond and put in place an escalation plan so that if I feel the response time i… Read more
Marisa Janine-Page, Partner Caldarelli Hejmanowski Page & Leer LLP

Testimonials

“I have thoroughly enjoyed working with the Kazmarek team through the years! They are responsive and have a great team to work with, whether it’s day-to-day IT needs or special projects. ”
KC Martin, HR Director Full Swing Golf

Testimonials

“As a local San Diego business, we were looking to partner with another local business after our IT needs just weren’t being met with a nationwide provider. We could not be happier with our decision since KTS has been very swift, attentive, and collaborative with our IT needs over the past three years. Their engineers, support desk, and managers are patient and able to effectively communicate issues and solutions to a layperson which speaks volumes about their hiring and customer… Read more
Carrie Lamb, Project Manager Chuao Chocolatier

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