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Job Title                                                                                                                

Office Assistant

 

The purpose of the Office Assistant is to help the entire KTS Team with admin tasks, keep stock of office supplies, and assist with scheduling the engineering staff in a fast-paced environment. Providing great customer service to our clients, and understanding our culture is very important. Paying attention to detail, having follow through on tasks, and able to multitask are all required to succeed.

Duties and responsibilities

Daily Tasks

  •  Check Mailbox, open mail and give to Accounting Manager or appropriate team member.
  •  Create and deliver deposits on a weekly basis to Chase Bank. (Sorrento Mesa Location)
  •  Keep Conference Room and Break Room tidy for use before meetings and throughout the day.
  •  Customer Service!!!
  •  Answer phones, create tickets, communication with clients.
  •  Product check-in.

Supporting, coordinating, and assisting the Engineering and Support Desk Team

  •  Update and assist with daily schedules, Weekend/After-hours support schedules, and update calendars
  •  Providing engineers with assistance to scheduling, client communication, ticket updates, etc.
  •  Update tickets with details, status updates, and schedules as needed.

Misc. Job Duties

  •  Keep office supplies stocked, ensure the team has what they need to succeed.
  •  Keep track of client key checkout.
  •  Clean out fridge on a weekly basis (Fridays) as well as putting dishes away, cleaning out espresso and coffee maker.
  •  Water plants, keep them alive!
  •  Assist with company gatherings/Holiday Party.
  •  Create and send the KTS Monthly Newsletter. (sent on the 15th of every month via constant contact)
  •  Assistant Director of Business Dvlp. with misc. tasks (signing up for partnerships, renewals, looking into incentives, etc.)

 

Qualifications

  •  High school diploma.
  •  Experience in Microsoft Office/Outlook 2013 and up.
  •  Strong computer skills required.
  •  Great Customer Service Skills, Customer Service Experience Required.
  •  Quickly adaptable to new computer software: Connectwise, Quotewerks, and Sharepoint are key software used by KTS.
  •  Admin Assistant must be reliable, on time, and have own transportation.

 

Working conditions

Office

  • Most responsibilities and tasks are expected to be performed within the KTS Office. Working from a location other than the KTS Office or a Client is permitted on occasion.

Travel

  • Work may require travel to clients at different locations other than the KTS Office, but mostly within San Diego County.
  • Work may require business meetings at different locations other than the KTS Office.

Hours

  • Business Hours 8:00am – 5:00pm (Monday through Friday)
  • 40 hours per week

Salary

  • $12 – $14/hour based on experience

Benefits

  • Medical: KTS pays 50% of Employee’s premium
  • Dental: KTS pays 50% of Employee’s premium
  • Long Term Disability: KTS pays 100% of Employee’s premium
  • Simple IRA: KTS matches up to 3% of Employee’s base salary

  Please send resume to [email protected]

Testimonials

Testimonials

“We’re building a solid IT foundation to be able to go where we need to be for growth and success. I couldn’t be more pleased with KTS’s performance and progress on our IT Projects.”

Shawn Ellis, CFO Custom Logos

Testimonials

“Both company email migrations have were completed without a problem. Thanks to your team both transitions went smooth.Everyone with your group are both knowledgeable and professional, and you should be proud of the organization you are building.”

John Sonnen, IT & Security Director Child Safety Network

Testimonials

“We have been using KTS for our IT support for about a year now, and we are very pleased with the service we have received. Chris has been our first line person, and has been able to resolve issues quickly, and often remotely, which helps reduce costs. Our staff has really appreciated his fast response and resolution to the issues that have come up. We have also appreciated that there are other folks at KTS who can fill in if Chris is out. Thanks to all!”

Suzy Halleland, Executive Administrator Village Church

Testimonials

“I think you know we have been very happy with your service and are very grateful to have been referred to you guys. But on a more personal note, I want you to know that Kevin in your office has provided a service for us that is way over the top.”

Jeff Golumbuk, CEO Custom Logos

Testimonials

“I just wanted to thank you and your staff for the excellent service and work provided by KTS.  It has been night and day compared to our old third party IT consultant.”
Nick Walters, VP Project Management West Coast General Corp.

Testimonials

“I wanted to let you know that I am absolutely delighted with the service we have received from you and your team so far. I know we put you in a tough position with such short notice of having to jump in and take over, and we really appreciated that. But there are many other reasons as well. First, I’m so glad they discovered the hard drive problem right away, as that could have caused us a huge issue as you well know. Second, everyone that I’ve had the pleasure to work wi… Read more
Jo Barsa, CPA Barsa & Company

Testimonials

“Kazmarek is fantastic!  I’ve used every size of IT company over the past 20 years and Kazmarek is by far superior to all I’ve used.  We are extremely happy with their service and expertise.  One of the things I like most about them is that they have engineers available to respond to our prioritized needs but they also wanted to give us the best customer service possible so they went above and beyond and put in place an escalation plan so that if I feel the response time i… Read more
Marisa Janine-Page, Partner Caldarelli Hejmanowski Page & Leer LLP

Testimonials

“I have thoroughly enjoyed working with the Kazmarek team through the years! They are responsive and have a great team to work with, whether it’s day-to-day IT needs or special projects. ”
KC Martin, HR Director Full Swing Golf

Testimonials

“As a local San Diego business, we were looking to partner with another local business after our IT needs just weren’t being met with a nationwide provider. We could not be happier with our decision since KTS has been very swift, attentive, and collaborative with our IT needs over the past three years. Their engineers, support desk, and managers are patient and able to effectively communicate issues and solutions to a layperson which speaks volumes about their hiring and customer… Read more
Carrie Lamb, Project Manager Chuao Chocolatier

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