Microsoft CRM Laptop Client doesn’t Provide the Option to Go Offline

If you have the Microsoft CRM Laptop client for Outlook installed and it doesnt display the Go Offline button on the toolbar or allow you to select local data then you may need to look for the following registry key and change the value appropriately:

“HKEY_Current_UserSoftwareMicrosoftMSCRMClientLightClient”

This is a Decimal value that determines in part if you are using the light client or not.  Make sure this is set to 0 if you intend to use the laptop client and restart Outlook to test.