casestudy_sunriseInspec Testing – Hosted PBX

Inspec Testing, Inc. is a nondestructive testing service company founded in 1996 in San Diego, California. Inspec Testing, Inc. has offices located in San Diego and Honolulu Hawaii, and were looking to expand their operations to Virginia as well. Inspec Testing wanted a phone system which would allow them to transfer calls between all three locations seamlessly.

Situation

Kazmarek Technology Solutions offers hosted PBX services that utilize VOIP (Voice Over Internet Protocol) technology to provide all the capabilities of a modern phone system at a fraction of the cost of an on-premises system. KTS suggested that Inspec Testing replace their traditional PBX with our hosted PBX solution. Compared to a traditional PBX, a VOIP based system supports rapid additions and changes of phones and extensions. Our hosted PBX service gives us the ability to configure phones locally in San Diego. Once ready, they can be shipped to the location where they’ll be used. The phones use existing Internet connectivity to make and receive calls.

Solution

Inspec Testing, Inc. was very satisfied with the end result. All the office locations are able to do inter-office call transfers between locations, and long distance phone charges have been greatly reduced. As Inspec Testing, Inc. continues to expand its operations, KTS will be able to quickly provision new phones and ship them ready for use to end users. Reduced costs and simplified logistics are only some of the benefits provided by our hosted PBX service.