Change installation location of Trend Micro Client Server Security Agent

At some time you may need to change the default location of the Trend Micro Client/Server Security Agent on a desktop/server. In our case the server was very low on disk space on the C: drive, but the default install when executing \servernameofcscanautopccp.exe would go to the C: drive.

  1. Open the ofcscan.ini file, and go all the way down to the bottom of the file
  2. Change the path on the line “WinNT_InstallPath=$ProgramFilesTrend MicroClient Server Security Agent”
  3. Save the file and run autopccp.exe and it will go to the new path that you have saved

Fix OfficeScan console when upgrading from 7.0 to 7.3

1. Go to Administrative Tools > Internet Information Services (IIS) Manager.

2. Expand the Server Name directory and then click on Application Pools.

3. Click Action > New > Application Pool.

4. Create a new Application Pool with the following characteristics:

Application Pool ID: OSCE
Application Pool Settings: Use default settings for new application pool

5. After creating the new OSCE Application Pool, right-click on it and select Properties.

6. Go to the Identity tab.

7. Under the Predefined option, select Local System.

8. Click Yes at the prompt.

9. Click Apply > OK.

Next, you would have to set the web site to use that Application Pool:

a. Right-click on web site created and click Properties.

b. Under the Home Directory tab, look for Application Settings.

Click the Remove button to remove the existing application settings.

Click on the Create button. This should re-create the application settings.

c. Still under the Home Directory tab and Application Settings, locate the Application Pool drop-down list and select OSCE.

d. Click Apply > OK.