Backup Exec 12 – Connection with server failed

With a couple of clean installs of Backup Exec 12D/12.5, sometimes the selection list in Backup Exec shows no local or remote selections to choose from. One thing to check is the Remote Operators group which is a default group in SBS 2003, the Administrator account or whichever account you use for Backup Exec should not be in this group. Secondly, Backup Exec needs a group policy setting for the credentials that Backup Exec uses: add the Backup Exec user to the setting “Log on as a batch job” in the Default Domain Controllers Policy/Computer Configuration/Windows Settings/Security Settings/Local Policies/User Rights Assignment/ Once you’ve added the Backup Exec user, go to Start –> Run –> and type “gpupdate /force” This will update Active Directory. Close and re-open Backup Exec, the selections should now be available.