Hard Reset an Apple iPhone

WARNING: YOU WILL LOSE ALL YOUR PERSONAL SETTINGSTo perform a hard-reset on an Apple iPhone, switch the mute button on and off twice, then press the main button and the reset button simultaneously and hold them down for six seconds.

The Wild Wild Web – Kazmarek’s January Newsletter

Check out this month’s newsletter from Kazmarek Technology Solutions, Inc.

From The Wild Wild Web article by Danny Kazmarek:

According to the latest issue of SC Magazine, phishing attempts are on the rise and nearing 20,000 new scams per month.

For more useful articles, sign up for our monthly email newsletter.

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Microsoft Security Essentials Outperforms Competition

Lifehacker reported in December that Microsoft’s new antivirus and antimalware utility Microsoft Security Essentials ranks as the best performing free antivirus tool:

AV-Comparatives.org ran a series of real-world tests running through common scenarios like downloading, extracting, copying, and encoding files, installing and launching applications…Not only is [Microsoft Security Essentials] one of only three products that both blocks and removes malware well, but it’s also very light on system resources.

You can download Microsoft Security Essentials for free from the Microsoft site. If you or your company already has a paid subscription to an antivirus utility, there is no need to download another one. However, if you are thinking of switching from a different free utility or need an antivirus utility for your home PC, Microsoft Security Essentials is a tried and highly recommended security solution.

Small Business Server Productivity Essentials FREE Webinar

Please join us on Wednesday, January 20, 2010 for a FREE webinar on taking your business to the next level with Windows Small Business Server. Plus there will be a Microsoft Office 2007 giveaway to one lucky attendee!

Kazmarek Technology Solutions, Inc. will show you how to protect your business data, increase productivity, and experience the freedom of working from virtually anywhere with an upgrade to the latest Windows Server technology.

Space is limited–Click here to register today!

Who should upgrade to Windows Small Business Server 2008?

If you are currently using an older version of Windows Server technology or you are currently not utilizing a server environment, you are poised for an upgrade.

Top Five Reasons To Upgrade to SBS 2008

1. Get a comprehensive all-in-one solution.
Windows Small Business Server 2008 brings together the Microsoft technologies that businesses need most into a single integrated solution.

2. Access business information and resources from virtually anywhere at any time.
Securely access your data whether you’re in the office, at home, or on the road.

3. Keep your network healthy and up-to-date.
Maximize uptime and ensure network health with Windows Small Business Server 2008.

4. Stay connected to your customers, vendors, and suppliers.
With access to contacts, appointments, and files from any Internet-connected PC or mobile device, you can be responsive to customers, vendors, and suppliers even when you’re not in the office.

5. Protect your business and prevent data loss.
Windows Small Business Server 2008 helps protect your business by backing up the data on your network and enabling you to recover accidentally deleted files.

Want to learn more? Register for our free SBS 2008 Webinar here!

Removal Tools for Common AV Programs


Outlook 2007 Prompts for Password

In the situation I came across, Outlook 2007 clients were constantly prompting for a password eventhough the users were on the LAN, members of the domain, and logged in to the PC with domain credentials.  While I found several potential causes, the solution ended up being an SSL setting in IIS on the mail server. 

The solution was to allow client certificates on the virtual directory for Exchange Autodiscover.  It turns out the clients were attempting to use the Autodiscover service with Exchange 2007 to detect settings and the website wasn’t accepting their client certificate.  The client certificates are apparently used for encryption between the client and the server.  Disabling the checkbox to enable that type of communication may also have been a solution, but this is a better one because it maintains the security of an encrypted channel.  Here are the instructions:

  1. Using IIS6 – Click Here
  2. Using IIS7 – Open the IIS manager.  Expand the Sites group and expand down to the Autodiscover virtual directory.  Select this virtual directory then selec “SSL Settings” from the center pane.  In the settings window, select “Accept Client Certificates”.

In addition, the authentication settings on this virtual directory can also cause this to happen if not configured correctly.  Just make sure that Integrated Windows Authentication is checked.

Exchange Transport Service Stops after Installation of Scanmail 8.0 on SBS 2008

After installing the latest version of Trend Micro Scanmail 8.0 on an SBS 2008 server, the Exchange Transport service kept stopping and reporting the following errors in the Application event log:

Event ID: 16023 Source: MSExchangeTransportMicrosoft Exchange couldn’t start transport agents. The Microsoft Exchange Transport service will be stopped. Exception details: Failed to create type ‘TrendMicro.SMEX.hookE12TransportAgent.hookE12RoutingAgentFactory’ from assembly ‘D:Program FilesTrend MicroSmexhookE12TransportAgent.dll’ due to error ‘Invalid agent assembly path.’ …

Event ID: 1052 Source: MSExchange Extensibility

The creation of an agent factory for the agent ‘ScanMail Routing Agent’ failed with error ‘Failed to create type ‘TrendMicro.SMEX.hookE12TransportAgent.hookE12RoutingAgentFactory’ from assembly ‘D:Program FilesTrend MicroSmexhookE12TransportAgent.dll’ due to error ‘Invalid agent assembly path.’.’. Verify that the corresponding transport agent assembly and dependencies with the correct version are installed.

The issues turned out to be a permission issue on the SMEX program file directory.  Exchange uses the Network Service account for the Transport Service credentials but this account didnt get security permissions to the Trend Micro SMEX program folder after install.  Adding the appropriate read permissions did the trick.

Trend Micro Scanmail Console Displays cgiDispatcher.1 Error

I experienced this issue on an SBS 2008 server with IIS7.  The fix was to enable the “Execute” permission on the CGI and ISAPI modules for the web application, but it was tricky with IIS7.  Heres how to do it. 

  1. Open IIS Manager (Start->Run->Inetmgr)
  2. Select the SMEX Virtual Directory
  3. Select Handler Mappings
  4. Find CGI-Exe and ISAPI-dll and select “Edit Feature Permissions” in the action pane.
  5. Make sure “Execute” is checked and close.

Prior to this, make sure you complete the following other actions (from the Trend Readme):

      (1) Install ASP and CGI Role Services
          a.Go to the Server Manager.
          b.Select Roles and then right-click on the Web Server (IIS).
          c.Click Add Role Services.
          d.Under Application Development, select ASP and CGI.
          e.Click Next > Install.

      (2) Allow ScanMail CGIs (if ISAPI and CGI restrictions are
          a.Go to the IIS Manager.
          b.Select the server node and then select ISAPI and CGI
          c.Verify that both cgiDispatcher and cgiCmdNotify are
          d.Re-open the ScanMail product console.

Re-enable Registry Editing (regedit)

Often, we run across spyware that may disable registry editing.  When you try to access regedit, you may get the following prompt:

“Registry editing has been disabled by your administrator.”

There are several methods to re-enable the registry editing from this point.  First, the easiest is usually to run this command from the run command or from a command prompt:

REG add HKCUSoftwareMicrosoftWindowsCurrentVersionPoliciesSystem /v DisableRegistryTools /t REG_DWORD /d 0 /f

 Log off then back on and try again.  If that didn’t work, you can try the other steps below:

Use GPEDIT to modify the local security policy:

  1. Click Start, Run
  2. Type GPEDIT.MSC and Press Enter
  3. Go to the following location
    • User Configuration
    • Administrative Templates
    • System
  4. In the Settings Window, find the option for “Prevent Access to Registry Editing Tools” and double-click on it to change.
  5. Select Disabled or Not Configured and choose OK
  6. Close the Group Policy Editor and restart your computer
  7. Try opening REGEDIT again

Download this VBS file: