Kazmarek

Free Site Analysis 1-858-952-5400
REMOTE ASSISTANCE
  • Home
  • OnGoing Management
  • IT Services
    • Microsoft 365, Exchange Services, and Consulting
    • Cloud Solutions
    • Virtualization
    • Mobility
    • Backup & Disaster Recovery
    • Server Installation/Migration
    • VoIP
    • Network & System Administration
    • Additional Solutions
  • Why Kazmarek
    • Case Studies
    • Testimonials
    • KTS Values
  • For Clients
    • O365 Log In
    • Client Portal
    • KTS Documents
    • SonicWALL VPN Client
  • News
    • Newsletters
  • Who We Are
    • Company
    • Team
    • KTS E-Award Winners
    • KTS Values
    • Charities We Support
  • Contact Us
    • Contact Us
    • Careers

Microsoft CRM Prompts for Credentials After Changing Your Password

September 18, 2007 by Kazmarek Administrator

After changing his domain password, a user may not be able to access CRM (Outlook or Web Client) without first being prompted for his username and password.  This seems to occur if the user had to previousely enter a username and password to access CRM because he was not connected to the domain during login (i.e. a remote user connecting through a VPN) and that user selected the option to save the password to the password list.  From that point forward, it seems as if CRM will use that cached password for authentication instead of the actual domain credentials provided during logon.  When the user changes their password on the domain, it creates a discrepency between the password in the password list and the actual password needed to authenticate with CRM, resulting in the prompt for credentials. 

 To resolve this you can attempt to access CRM via the web client and when prompted for credentials, check the option to save to the password list.  This will effectively replace the previousely cached credentials with the new ones. 

Categories

  • Active Directory
  • Backup Exec (All Versions)
  • Blackberry / Blackberry Enterprise Server
  • Citrix
  • Cool Tech Stuff
  • CRM
  • Dell
  • Exchange 2007
  • Exchange 2010
  • Exchange 2013
  • Exchange Hosted
  • Exchange Server
  • Group Policy
  • IIS
  • Kaseya
  • kazmarek
  • MacOS
  • Microsoft
  • Networking
  • newsletter
  • Office
  • Office 365
  • Office Communications Server
  • OfficeScan
  • Outlook
  • Printing
  • SBS 2003
  • SBS 2008
  • SBS 2011
  • Server 2003
  • Sharepoint
  • Spyware
  • SQL
  • Symantec
  • Terminal Server
  • Thawte
  • Trend Micro
  • Uncategorized
  • Virtual Server
  • Websense
  • Windows 7
  • Windows Mobile
  • Windows Server 2008
  • Windows Server 2012
  • Windows Vista
  • Windows XP Pro/Home
Copyrights: © 2023 Kazmarek. All rights reserved.

Designed by TinyFrog & N Halie Designs